Taxi & Street Marshals

Our staff is highly trained and motivated to carry out a taxi marshal service with many years experience, each member of staff undergoes training that is just for the roll of being a marshal all staff are first aid trained and carry first aid packs, all have physical intervention training and of course have a valid SIA licences. We have a proven track record providing this service since 2008 In the City of Leeds working in conduction with West Yorkshire Police, British Transport Police, Safer Leeds, and BACIL together with Leeds City Council.

In summary the benefits of our taxi marshal service are:

  • Getting large numbers of people home safely & quickly
  • Reassuring the public
  • provides a controlled and safe environment
  • reduction in anti social behaviour and improves the local environment
  • waiting time is reduced
  • less congestion, noise, and atmospheric pollution because fewer taxi trips are needed to serve the passengers
  • reduction in crime on the street
  • extra eyes for the local Police


West Yorkshire Police City Centre NPT Inspector has provided the following feedbackfor 2010:

“I have been very impressed with the Taxi Marshals over Christmas and the New Year period. The weekly summary report provided has been a very useful tool to understand the issues that they have been involved with and resolved, reducing calls for service for WYP, BTP and the Ambulance Service. The Marshals have been actively involved in the Street Briefings.

I have personally spoken to them during deployments and they have always appeared smart, keen and motivated reflecting well on the image of Leeds Community Safety. My Sergeants also support this view. I would have no hesitation in recommending the same company to completing this work in the future. The scheme assists greatly with the flow of traffic around key hot spot areas in the City Centre. It compliments the Operation Capital initiative and provides extra public reassurance and support. The scheme goes a lot further than just dealing with taxi issues. They become actively involved in the vibrant night time economy assistance in driving down general crime, violent crime and drink related issues. I have canvassed my staff regarding their views on the scheme. The resounding comment I have received is 'Can we have them all the time'.

Without this scheme I am certain that our crime levels would be higher and public confidence reduced.”

For more information about this service,and for costs, please email

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